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Who We Are
Our Team
Employment
Gallery
Who We Serve
ACAA Information
Base Locations
How We’ve Helped
Success Stories
Submit Your Story
Submit Your Feedback
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Submit Your Feedback
Client Satisfaction Survey
Date
*
MM slash DD slash YYYY
Base
*
Lac La Biche
Edmonton
Fort McMurray
Slave Lake
Client Centred Care
The air medical crew was respectful and caring.
Yes
No
N/A
The air medical crew helped me understand my condition and my options for care or treatment.
Yes
No
N/A
The air medical crew answered my questions and provided information when I needed it.
Yes
No
N/A
The air medical crew explained the procedures they performed in a manner that I could understand.
Yes
No
N/A
The air medical crew involved me in making decisions about my care.
Yes
No
N/A
The air medical crew made sure I agreed before starting any treatment or medical procedures.
Yes
No
N/A
Provider Competency
I feel confident in the abilities of the air medical crew who provided my care.
Yes
No
N/A
I feel well-cared for by the air medical crew who provided my care.
Yes
No
N/A
The aircraft is clean and comfortable.
Yes
No
N/A
Infection Control
The air medical crew performed proper hand hygiene or wore gloves before giving me medical care or treatments.
Yes
No
N/A
If any members of our staff were especially helpful, please let us know who they were.
Additional comments or suggestions:
Do you wish to be contacted by ACAA?
No
Yes
Name
*
First
Last
Email
*
*If you would like to fill out a Complaint Form please request additional form from the Air Medical Crew or contact Kimberly Belanger
(780) 404-5085.
CAPTCHA
Email
This field is for validation purposes and should be left unchanged.
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